Returns & Replacement

Returns & Replacement — Globlly Home

We want your key holder to arrive perfect and stay on your wall for years. Here's our policy:

Damaged in transit: If your order arrives damaged, message us a photo within 48 hours of delivery via WhatsApp (+91 96364 74942) or email (home@globlly.com), and we'll send a free replacement — no questions asked.

Wrong item received: If we shipped the wrong design, let us know within 48 hours and we'll correct it at no extra cost.

Change of mind: Since each piece is devotional art prepared for your order, we currently don't accept returns for change of mind once shipped. Please review the design and size carefully before ordering — each listing shows real dimensions and hook count.

Replacement process: Once your damage/wrong-item report is confirmed, we ship your replacement within 1–2 business days at no additional charge.

Refunds: For COD orders where a replacement isn't possible (e.g. design discontinued), refunds are processed to your original payment method or via UPI within 5–7 business days.

Questions? WhatsApp us at +91 96364 74942 or email home@globlly.com.